Category Archives: Uncategorized

In my first week at the new company, I decided to meet with key stakeholders to gauge what vendors I should focus on first, and what projects to start with. There was one company EVERY single person kept mentioning. For privacy purposes in our story, let’s call this company, Company X. They were our biggestContinue reading “How Turn Your Worst Vendor Into Your Best Vendor”

Data: you either love it or hate it. Very rarely is someone somewhere in between. But when it comes to managing service providers, do you even need to deal with this polarizing topic? If we’re focusing on contracts and relationships, where (and why on earth) does data come in? Good question!  Data gives you clarityContinue reading “How Data Can Help You Manage Your Providers”

I never thought I’d be writing this post. I mean, when Covid-19 hit, many people (myself included) thought this was going to be over pretty quickly. Even after the company I work for told everyone to work from home back in March, and the city was put under shelter-in-place orders, I was making plans withContinue reading “4 Way to Maintain Business Relationships During COVID-19”

“Can’t vendors just do what they’re supposed to do? I mean I’m paying for this AND we have a contract!” I’ve heard this phrase or sentiment more times than I can count. When I was tasked to build a VMO (Vendor Management Office) at a company that never had this before, there was resistance fromContinue reading “Why Do We Have To Manage Vendors In the First Place?”

So you just found out you have to manage vendors, create a program perhaps, and make sure the relationship with the vendor improves asap? Congratulations!! It’s really a memorable time, full of hope, possibilities, and probably fear. I remember the first time I ended up having to manage service providers and improve the program (I’veContinue reading “Did You Just Find Out You’re Managing Vendors?”